FAQ


Here we have compiled a list of the important questions most often asked by our customers along with detailed answers from our expert team.We also encourage you to contact us today if you still have a question that is not answered below.
Does Brilliant Commodity offer customizable products?
A.Yes,We mainly manufacture according to our customers’ specific instructions and designs. You can basically define everything including bag shape, size, color, materials, features and logo etc.Contact us today to discuss your unique needs.
Does Brilliant Commodity accept small orders?what's the normal MOQ?
A.It depends on all of the different products we supply.The smallest quantity is 100 bags for our existing items.To achieve production efficiency and to be cost effective, we have set a MOQ(1000pcs per style) for customized products.Based on our experience, at this quantity, we can offer the most competitive prices to our customers, and this would also avoid many material surcharges which would drive the overall cost up.
What's Brilliant Commodity's sample policy?
A.We can provide you free samples for our existing products,but you have to pay the delivery charge.For customized products,we always suggest making a sample for approval before moving forward with production.This is a good way to ensure everybody is on the same page, and we trust it will also avoid misunderstanding,samples are charged cause we have to spend a lot of energy as well as time on making it,this is just as complicated as mass production,sample charge will be deducted from the whole amount of your order.We need your understanding at this point for a health start of cooperation and keep that long-term.
What's Brilliant Commodity's payment method and terms?
A.We can accept payment by paypal,westen union,T/T,L/C.For small orders of existing products,we request a full payment before delivery .Others 30% deposit,70% balance before delivery.Can be negociated for big orders.
What's the best price that Brilliant Commodity can offer?
A.It depends on your order quantity and customized requirements.Pls contact us freely for detailed inf at sales@brilliant99.com
What's Brilliant Commodity's production lead time?
A.Normally 3 working days after receiving your full payment for small existencing products,others around 25-35 days upon order conformation and receipt of deposit.
What is Brilliant Commodity's competitive advantage,and why should I have you as my source and supply?
A.Our factory is a moderate-sized one,compared with other large factories,our flexibility can allow you to take advantage of the best possible factory-direct pricing and pass that advantage along to your customers ,meanwhile,we still ensure the customer always receives our unmatched service and responsiveness.
How about your packing and delivery?
A.Packaging can be customized considering your request as well as the real situation of your orders.Cargoes can be delivered by air,sea or express according to the weight and CBM,we are sure we will find the most suitable method to ship out your products.

CONTACT US

Contact: Jenny

Phone: +86 579 89122715

Tel: +86 579 89122715

Email: sales@brilliant99.com

Add: No.31 Bolian Road,Qiubin industrial park,Jinhua,China